⚠️ KCCS SECURITY GUIDE — PLEASE READ & SHARE
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Fake Package & Toll Texts

"USPS: your package is held." "Unpaid toll: pay $6.99 now." These texts go to millions of phones a day, and the links steal cards and passwords.

THE ONE RULE

Real companies don't fix problems through text links. Delete it.

USPS doesn't text you for money. Toll companies don't collect by text. Your bank doesn't send login links. If a text wants you to tap a link and pay or sign in, it's a scam. Delete it.

1 How it works

1

A text creates a small emergency

A held package, an unpaid toll, a bank alert, a "suspended" streaming account. Small enough to seem plausible, urgent enough to act on.

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2

The link looks almost right

usps-delivery-fix.com, toll-pay-co.net. Real-ish words, wrong site. On a phone screen, hard to spot.

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3

The fake site takes your card

You "pay" $1.25 to release a package. Criminals now have your card number, and often your login too.

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4

Then the real charges start

Card fraud, drained accounts, or your info sold on. Some links install fake apps that read everything on the phone.

2 Red flags

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A package text when you're not expecting a package, or from a random number or email address.
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Any toll, fee, or fine collected by text message.
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Link addresses that aren't exactly the company's real site.
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Pressure to pay small amounts fast. $1.25 today, drained card tomorrow.
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Texts from your "bank" with a login link. Banks don't do that.

3 Protect yourself

Never tap links in unexpected texts. No exceptions.

Check directly: open the real USPS/UPS/bank app or type the site yourself.

Forward scam texts to 7726 (SPAM), then block and delete.

Warn your family. Parents and kids get these too, and one shared card means one shared problem.

4 Already happened? Do this now

  1. Call your bank or card company immediately and kill the card.
  2. Change the password for any account you "logged into."
  3. Turn on two-factor authentication.
  4. Report it at reportfraud.ftc.gov.
  5. Watch statements for small test charges.

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